Dr. Long

I forgot in the post below about our meeting with our pediatric surgeon, Dr. Long. We met with her last Wednesday, and we weren't really all that impressed. Apparently she's the chief of pediatric surgery, and the NICU staff had nothing but good things to say about her.
My father-in-law picked me up and we met Joe for lunch, then headed over to the hospital. Our appointment was set for 1:30, so being the conscientious people we are, got there about 1:20.
We checked in, were given forms to fill out, and we were then put into a room to wait for Dr. Long. While we are waiting, a nurse (or someone that works in the office) came in and started to ask us questions, such as what was the purpose of our visit. We were kind of surprised that they were asking, and I asked the lady if they had my records. She said that they did not, and wanted info from me about the baby's condition. So we started giving her back ground information, and the longer it went on, the more concerned we become.
After waiting an hour, Dr. Long finally came in. She started talking to us in generalities about the baby's condition, and again, hadn't seen any of my records. By this time, we were getting a little ticked off. This was a consultation regarding the surgery our daughter was going to have, and she hadn't bothered to request my records or look over any information before meeting with us????
We questioned her on it, and she got a little bit of an attitude with us, then left the room, saying that she would get them and look them over. It took her staff another 30-45 minutes to get the records, of which they gave us a copy. She came back in, and was still talking to us in general terms, not really addressing OUR DAUGHTER'S condition. We get the fact that you can't make a concrete determination until she's born, but look at the records, and then give us some ideas of what to expect based on the tests we've had done over the last SIX MONTHS! If you're not looking at those tests, what was the point in having them?
Maybe it's not fair to make a determination on the surgeon based on her office staff and her attitude, but we were not left with a good first impression. Maybe we were spoiled by our meeting with the other two consultations we had (cardiac surgeon and NICU nurse and neonatolgist). They were prepared, knew who we were, what our baby girl's name was, what her condition's were, and didn't need to consult a file while in interview to know it. They acted like they cared, and didn't talk to us like we were ignorant.
Dr. Long and her staff did.